FAQ
Keeraya Junction is a cab booking app that connects riders with drivers, offering a fair and transparent ride-hailing experience. Our unique model ensures drivers keep 100% of their earnings by charging a nominal monthly subscription fee instead of commission on rides.
Keeraya Junction stands out by charging 0% commission to drivers. Instead, drivers pay a small monthly subscription fee, allowing them to retain all their earnings. This model promotes fairness and transparency, benefiting both drivers and riders.
Keeraya Junction is continuously expanding its services. Please check our app or website for the latest information on available locations.
You can pay for your ride using cash, credit/debit cards, or digital wallets such as PayPal, Google Pay, and Apple Pay.
You can reach our customer support team 24/7 via phone, email, or through the in-app chat feature.
- Download the Keeraya Junction app from the Play Store.
- Create an account and provide your personal and vehicle details.
- Complete the verification process by submitting the required documents.
- Set up your preferred payment method to receive direct payments from riders.
- Once approved, you can start accepting ride requests.
- Auto Rickshaw: Rs 300 per month
- Car: Rs 500 per month Enjoy the first month free when you join Keeraya Junction.
Subscription charges will start from the second month.
Payments are made directly from riders to drivers at the end of each ride. You can choose your preferred payment method during the sign-up process.
You will need to provide a valid driver’s license, vehicle registration, and insurance details for verification.
Our dedicated driver support team is available to assist you via phone, email, or through the in-app chat feature.
- All drivers undergo thorough background checks and vehicle inspections.
- Real-time ride tracking and emergency assistance features are available in the app.
- Our customer support team is available 24/7 to address any safety concerns.
Use the emergency assistance feature in the app to alert our support team immediately. Additionally, you can contact local emergency services directly.
Subscribing to the Keeraya Junction Plan allows drivers to maximize their earnings without worrying about commission fees. By paying a small monthly subscription, drivers keep 100% of their fare, promoting a fair and transparent earning model. Additionally, the first month is free, providing a risk-free opportunity to experience the benefits of Keeraya Junction.
- No Commission Fees: Keep 100% of your earnings from every ride.
- First Month Free: Enjoy your first month without any subscription charges.
- Transparent Pricing: Fixed monthly fee with no hidden costs.
- Higher Earnings: More money in your pocket every month.
- Flexible Payment Options: Choose your preferred method for subscription payments.
- Dedicated Support: Access to a dedicated support team for any issues or inquiries.
- Download the App: Get the Keeraya Junction app from the Play Store.
- Create an Account: Sign up with your personal and vehicle details.
- Complete Verification: Provide the necessary documents for verification.
- Choose a Plan: Select the appropriate subscription plan (Auto Rickshaw or Car).
- Start Driving: Begin accepting ride requests and enjoy your first month free.
- Log into the App: Open the Keeraya Junction app and log into your account.
- Go to Settings: Navigate to the settings or payment section.
- Select Autopay: Choose the Autopay option and enter your payment details.
- Confirm: Review and confirm your Autopay setup to ensure timely monthly payments.
Yes, you can cancel your subscription at any time. Simply go to your account settings in the Keeraya Junction app and follow the instructions to cancel your subscription. Please note that your access to subscription benefits will continue until the end of your current billing cycle.
If you encounter any technical issues with your subscription, please contact our customer support team. You can reach us via phone, email, or through the in-app chat feature. Our support team is available 24/7 to assist you with any problems or concerns you may have.
If you miss a subscription payment, you will be notified via the app and email. You will have a grace period to make the payment and maintain your subscription benefits. If the payment is not made within the grace period, your account may be temporarily suspended until the outstanding balance is cleared. Please contact our support team if you need assistance with missed payments.
Parcel Delivery Service
To book a parcel delivery, simply open the Keeraya Junction app and select the ‘Parcel Delivery’ option. Enter the pickup and delivery addresses, choose the size of the parcel, and confirm your booking. A driver will be assigned to collect and deliver your parcel promptly.
You can send a variety of items, including documents, small packages, and other non-hazardous items. Please ensure that the parcel complies with our size and weight limitations and does not contain any prohibited or dangerous materials.
Once your parcel delivery is booked, you can track its progress in real-time through the Keeraya Junction app. You will receive updates on the driver’s location and the estimated delivery time, ensuring you know exactly where your parcel is at all times.
Yes, there are size and weight limitations to ensure safe and efficient delivery. Please check the app for specific restrictions based on the type of vehicle you select for the delivery.
If your parcel is lost or damaged during delivery, please contact our customer support team immediately. We will investigate the issue and work with you to resolve it as quickly as possible.
Yes, you can schedule parcel deliveries in advance through the Keeraya Junction app. Select the desired pickup date and time when booking, and our driver will collect and deliver your parcel at the scheduled time.
Delivery charges vary based on the size and weight of the parcel, as well as the distance between the pickup and delivery locations. You can view the estimated charges in the app before confirming your booking.
